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Whether you need guidance choosing the right patio heater, pergola, or furniture set, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your patio furniture, heater, or pergola ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your patio furniture set or heater does not meet your expectations, please review our full Return Policy page for detailed instructions on how to start a return.
Can I exchange an item for a different style or size?
We are happy to help coordinate an exchange within the 30-Day Returns window. Simply contact us by email or phone, and we will walk you through the process and confirm availability of the replacement item.
How do I choose the right patio heater for my space?
Consider the size of the area you want to warm and whether the space is open or partially covered by a pergola. Our product descriptions include coverage details and BTU ratings so you can match a heater to your patio layout.
What materials are used in your patio furniture sets?
Materials vary by collection and may include powder-coated aluminum, weather-resistant wicker, and UV-treated fabrics. Each product page lists the specific materials so you can choose what fits your outdoor environment best.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Most orders ship free within the Continental U.S., with no order minimum required.
30-Day Returns